Opera Hotel Zurich
Zurich · Switzerland · Dufourstrasse 5
About Opera Hotel Zurich — Luxury Boutique Hotel in Zurich
Opera Hotel Zurich is an exceptional 4-star hotel in Zurich, Switzerland. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
On 28th March 2925, I made a booking at Hotel Opera Zurich via booking.com, a platform we have used many times. When we checked in we found the room we had booked was too small for a couple and did not resemble the image on booking.com. We contacted Hotel Reception ( Alex & Anna). They explained that recently guests booking via booking.com had the same experience and very professionally, moved us to a room which met our expectations, at no additional cost. Their professionalism was superb and we thoroughly enjoyed our stay in this charming hotel where every effort is made to make guests feel welcome and comfortable.
Great location. Staff was helpful, accommodating, knowledgeable about the area, friendly and outgoing. The property is comfortable and clean. We enjoyed our stay, would stay again and recommend to others.
Nice location. Nice rooms. However, our room was not done when we arrived at 3pm after leaving at 10:30am... Had to ask for the cleaning and towels change ourselves. Had to wait in the lobby, and when complaining about this, the staff just justify themselves, not even an apology or offering a coffee. Not nice when you book one room for the weekend. Very disappointing.