Opera Plaza

The staff is uniformly courteous and friendly. The restaurant (Belagio's) is excellent. The room was comfortable and spacious. It is a joy to sit on the veranda and sip espresso. There are both a gym and a swimming pool for guests.

By international standards I cannot agree to the 5⭐ statement. I believe it is not only the services offered but also their quality which is reflected by the number of stars. The room is big, equipped with mini-bar and big wardrobe, bathroom is big enough. But everything is either old or not in very good condition. The biggest problem I had was that the room temperature was too high. Asked at the reception to fix it, they didn't. If I would have a better choice, I would not stay here the next time.

Pros: - The location of the hotel is great - the breakfast was diverse and good. Cons: - The rooms need some renovations (the walls are dirty, the bathrooms are spacious, but you can see the dirt in the corners) - the hotel allows smoking in the rooms, so it was very unpleasant to have a room that was smelling bad and from time to time fresh cigarette smoke was coming under the door from the neighbor's room . - overpriced for what it offers