Orange Suites Hotel

Service was average. Check in was delayed by 1 hour, we got our suite only 3:15 PM, we had reached the hotel at around 2 PM. However, at the reception, they were apologetic and said we could check out late if we wanted. Our room was good and its view from the 21st floor was very good.

Quiet and spacious room. Good for family. Tv and network is working fine. 🛗 2 elevator are quick and enough for this hotel (mind that only 4 rooms in each floor therefore not busy). Only negative is the shower 🚿 it is weak.

The experience at this property was deeply disappointing and far below expectations. First, the curtain in my suite was broken, making it impossible to close and enjoy a proper night’s sleep. This is a basic comfort that should never have been overlooked. To make matters worse, the suite had a terrible smell, reminiscent of dust which made the stay uncomfortable from the start. When I went for breakfast at 9:00 AM (a meal included in my reservation) there was nothing available. Instead, I was offered to order from the menu which I did not like nor expect, especially given the promise of a proper breakfast service (open buffet) Furthermore, I had requested a special arrangement well in advance of my arrival. Not only was this arrangement not prepared, but I was also not informed that it would require additional time. I only discovered this upon arrival, which left me feeling frustrated and undervalued as a guest. Overall, this was an incredibly poor experience that fell short on multiple levels. Unfortunately, it’s a stay I will never repeat at this property.