Orbi Towers Rooms

As a Muslim, it was a great experience there. Everything was perfect. The room, privacy, people were very nice and helpful all the time. Location is a bit far from tourist attractions. But reachable. All facilities were close enough. Thanks to the staff team. I loved it

We booked a room advertised as having a Sea View + Lake View + Mountain View... what we got instead was a full surround construction site. Nonstop noise, cranes, concrete walls, and not a single view worth the name. Check the photos. Upon arrival, we were told to check in on the 15th floor of Block A to receive our room card, only to be redirected with all our luggage to the official reception in Block C, where we encountered a "system issue." The whole check-in process took over 40 minutes, just to reach our room after coming from the office. Room 564 is located at the corner of the building - completely surrounded by construction. Service is absolutely terrible: no one responded to messages, and no cleaning service showed up during our entire stay. Not even once. The TV is painfully slow - not even capable of streaming YouTube properly, reacts 10 sec to a volume change. Also the room was not cleaned, plastic bottles from previous guests were waiting for us. This was a waste of money, time, and nerves. We expected a relaxing stay with a nice view. What we got was stress, noise, and zero customer care

Disappointing Experience – Poor Management and Overcrowded The only positive thing about this hotel is its central location. The check-in process was a complete disaster. We were told at reception that we couldn’t check in without our room number and were instructed to call a number provided in the booking — which had been switched off. After trying for over an hour with no success, we returned to reception, only to be told that many guests were experiencing the same issue. Eventually, someone directed us to an office on the 4th floor to check in. When we finally did, we were informed that our room had just been cleaned and the key was hidden behind a painting in the hallway — not ideal, but manageable. What was far more concerning was the state of the room: while it looked decent at first glance, it was clearly not properly cleaned or maintained. There was visible mold, a stained mattress, cracks all over the walls, and a leaking air conditioner. We were only provided with a thin bedsheet for cover. The hotel is extremely overcrowded and clearly not equipped to handle the number of guests it hosts. Getting an elevator to or from your room can take up to 45 minutes, and the experience feels more like a chaotic zoo than a relaxing hotel. Lastly, one of the reasons we booked this place was the advertised pool — which, upon arrival, turned out to still be under construction. Overall, I wouldn’t recommend this hotel unless you’re only after a good location and don’t mind poor service, cleanliness, or basic amenities.