Oriental Suites Hotel & Spa

I had a truly fantastic stay at Oriental Suites Hotel & Spa! The location is absolutely perfect right in the heart of Hanoi’s Old Quarter, surrounded by famous landmarks, delicious street food, and charming local shops. The room was spotless, cozy, and exceptionally comfortable. A heartfelt thank you to Mrs. Sam at the front desk, Manager Mr. Tony, and Mr. Richard Pham for their warm and outstanding hospitality. They were always so friendly, attentive, and went above and beyond to help with recommendations and travel arrangements. The rest of the hotel team were equally wonderful, making me feel genuinely welcomed throughout my stay. I thoroughly enjoyed my time here and would highly recommend this hotel to anyone visiting Hanoi. Can’t wait to come back again soon!

Awesome hotel located in the heart of old quarter Hanoi. The staff were very helpful with assisting and communicating with third party tours. Sam at the desk was very helpful. Breakfast does the job, loved the food. The hotel was also very accommodating to our daughter often having playful banter. Would stay here again for sure.

Excellent location right in the old quarter. Comfortable hotel, very friendly front desk service. The night markets on the weekend are right outside the hotel, super convenient! We stayed in a connecting suite (2 rooms). Rooms sizes are decent, massive king bed that can easily fit 3 adults! The shower is a rain shower above a free standing tub, not my favorite. The only downside was the noise from the street throughout the night and the fact that the window blinds let in a substantial amount of light, so keep that in mind if you are a light sleeper. The hotel arranged an airport transfer that went very smoothly and cost US$25 for a 7-seater vehicle. Front desk offers currency exchange, but we asked for alternative option when their price was 7% above normal buying rate. So the very friendly person at reception gave us directions to a currency exchange place 200 meters down the street, which had an excellent rate. So super happy with this service as well! Great breakfast is another bonus to the location. The hotel organizes tours and cars as well, I went with another company.