Ovolo Canberra a Wyndham Hotel

The rooms were really well designed, but the light switches were a little difficult to figure out which switch controlled which light. The food is great for breakfast, although the service was a little slow due to low staffing. The cinema downstairs was fun and easy to access, and gave the whole hotel a popcorn scent in the evening. Parking downstairs is either cheap with the hotel during the week or cheap with the public on the weekends and it is not mandatory to use hotel parking if staying at the hotel. Overall, a great place to stay with a modern design and atmosphere.

I recently stayed at Ovolo Nishi last weekend during our Canberra trip and there were definitely some highlights. The staff were all very friendly and welcoming, which made for a pleasant experience. The cocktails and hot toddies were delicious, and breakfast in the morning was also really nice. The location is fantastic and close to everything and very convenient for exploring the area. However, there were a couple of drawbacks. The room felt far too small for two people, which made the stay a bit uncomfortable. It was also disappointing that cocktails stopped being served at 9:00 PM, especially considering many bars continue service much later into the evening. Overall, it was a nice stay with great hospitality, but a few small improvements could really elevate the experience.

Rooms are starting to look tired. I had room 239, which is an accessible room, so has a very large accessible bathroom. The bathroom was showing signs of mould in the grout and the long floor drains had not been cleaned properly, so lots of hair could be seen in the grate. Disappointing for a high-end, high-priced hotel. Due to the carpets being slightly higher pile (more luxurious), dust is collecting at the edges and not being properly cleaned. But the main reason I’m unhappy with this hotel is that they charge for instant coffee!!! As these items were not listed on their minibar menu, I assumed like most hotels, it was free. To my shock, I just received a $23 minibar charge for a single instant coffee. Horrendous. If I’d ordered a room service coffee it would have been substantially less. Very disappointed. UPDATE: they refunded but did not provide a reply email or apology. Be careful you don’t get stung!