Palace de Menthon

We loved our stay. The rooms were luxurious and quiet. The staff were friendly, although not extremely. Which is fine, as the hotel and spa are gorgeous and you spend most of your time either swimming or relaxing! Would love to stay here again.

We truly loved our stay at this hotel — the overall experience was wonderful, and the setting is absolutely magical, especially the beach, which we found to be one of the highlights of our trip. That said, there are a few points that kept us from giving a higher rating: • bike rental flexibility : Renting bikes is a fantastic option in this area and a great idea for guests. However, we found it quite inflexible that rentals were only offered by the hour, with no option for a 30-minute rate — especially when the hotel wasn’t at full capacity. We simply wanted a short, romantic ride, and an hour felt a bit much, particularly at the full-hour rate. • « beach food » : While we loved spending time at the beach, the food options available there could really be improved. We were surprised to see no light or classic snack choices (like a club sandwich, for example), which are typically offered at other similar settings. A more thoughtful beachside snack menu would enhance the experience greatly. • Room size and breakfast: Our room for our short two-night stay, was quite small and located under the roof, which might not be ideal for longer stays. As for breakfast i think its the part I usually look forward to most, but I thought it was extremely basic for the level of this hotel Despite these few drawbacks, everything else was great. The ambiance, the charm of the property, and the overall feel of the hotel made it a memorable stay. With just a bit more attention to detail, this could be an exceptional five-star experience

This hotel is great and extremely average all at the same time. The rooms are fine, the location is amazing (you can get a great sunset from the Eastern side of European lakes) and the views from the restaurant and lakeside sunbeds were lovely. However there were a few things that they fell short on - we stayed there in the last week of June, it was beautiful weather yet because they don’t count it as high season until July, the beach bar was shut (unless they have corporate events), and their bar in the hotel itself doesn’t open until 3pm. So if you want an Aperol Spritz at midday, you have to go to their fine dining restaurant (no good if you’re sunbathing at the lakeside). The fine dining restaurant is average, the food was under seasoned and they serve a basket of bread with no plates, butter or olive oil, then their waiters have to scrape crumbs off the table if you’ve made a mess. The waiter recommended a local wine, but it was not good and shouldn’t have been anywhere near this menu. Just because it’s local doesn’t mean it’s good. Also the bar tables outside need some shade, no one sat there when we visited as the area with parasols was reserved for corporate hospitality. There was uncollected rubbish on side tables too. We felt that as we weren’t there in high season, the hotel was only paying attention to the corporate guests. So if you (the hotel) don’t want to bother with couples/families, just use your hotel for corporate events - but bear in mind some of those couples may have been scouting the hotel for the future. I recommend if you’re not going to open the beach bar when it’s 35 degrees celsius, maybe convert one of those golf carts the staff go around in and have a drinks cart… Coca Cola/orange juice/beer/wine/cocktails/snacks - no one was drinking or eating at the lakeside as they couldn’t be bothered to walk up the steps to the hotel, or it was before 3pm. For heaven’s sake make it easy for people to spend money with you, we spent far more money in the local bars and restaurants than we did at the hotel!