Palace Hotel
Milano Marittima · Italy · Viale 2 Giugno 60
About Palace Hotel — Luxury Boutique Hotel in Milano Marittima
Palace Hotel is an exceptional 5-star hotel in Milano Marittima, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
Robbed, assaulted by staff, treated like a thief. Had given staff a higher rating however after my wife was told "we received 500" on a bill where I sent 900, or over 1000 euros per day, after being assaulted by the hotel reception, never given receipts. What is sad is that everything is videosurveilled so why not look? Why hide? Not angry but don't pay with cash ever and don't put money in safes. It comes up missing or locked. I am handicapped, with serious medical issues, so if I am to be robbed, you will be too. So sad as it is a beautiful place.
It’s not even a 4 * hotel. Poor breakfast, no Wi-Fi at the pool, very uncomfortable mattress- asked for a king bed and we were give two singles put together with no topper ( unacceptable for any hotel, especially for a 5*). Booked for dinner and only when we showed up, we were told we couldn’t wear shorts. They have no prices on the menu and staff is very cold and head-waiter was staring at our feet for wearing flip flops at breakfast.
Stayed for 7 nights. Staff is inexperienced and some are not friendly at all. Pool is not a place where you will relax as hotel staff also use the pool and bring their teenage friends along ( and they are very loud and inconsiderate of other guests).