Palace Hotel San Michele

Very dated property and rooms. Breakfast was very subpar but the pool area was nice. No wifi in the pool area and had several issues with connectivity during our stay. Mini fridge in room did not work. Looks like they cater mostly to tour groups traveling in the area.

beautiful location and magnificent view. the staff is attentive. disappointed with the dated room and especially the bathroom with a very small shower, inconceivable for a 4 star

This hotel is beautifully situated at the highest point of Monte SantʼAngelo. The view on the coastline of Puglia is truly gorgeous. You can feel that this hotel used to be very chic and full of grandeur, but nowadays it exudes faded glory. Everything feels a bit dated and the rooms could use a make-over. The shower for example is so very small, that I can't imagine how a bigger person could fit into it. The towels were more akin to bed sheets, very thin and not soft at all. The room was clean and the airco works very well. We were shocked to find that the little water bottles in the mini fridge were not complementary, but would cost us two euros. The wifi is very slow. We had dinner once in the restaurant of the hotel. The food was good, but not exceptional. The service should really be better though. Again: everything looked very chic, but the service wasn't attentive at all. For example: we ordered a bottle of sparkling wine and the waiter did not bring us a wine cooler for the bottle. They took away my cutlery after I finished the first course and just forgot to bring me new cutlery for my main dish. Since nobody noticed me signing for attention, I had to take cutlery from a table next to me to eat my food. We also used the wellness. At first glance everything looked very beautiful, but quickly we noticed that a lot of functionalities just didn't work and some of the small tiles in the swimming pool had come loose en just lay around on the bottom of the swimming pool. The breakfast buffet had lots of options to choose from. The system was not efficient however. You had to queue and ask the staff for what you wanted to eat. I noticed a big language barrier when the guests tried to communicate with the staff. Most of the staff could not speak English. The view from the breakfast room is excellent. The hotel has a lot of parking space and a beautiful swimming pool with a splendid view. The hotel also offers the possibility to visit a private beach, a twenty minutes drive from the hotel. I recommend visiting the beach, which is very nice.