Palais Des Iles — 4-Star Luxury Hotel in Houmt El Souk, Tunisia
★★★★ 4-Star Luxury Hotel

Palais Des Iles

Houmt El Souk  ·  Tunisia  ·  Bp 220 Plage Sidi Bakour Midoun

2.6 179 guest reviews

About Palais Des Iles — Luxury Boutique Hotel in Houmt El Souk

Palais Des Iles is an exceptional 4-star hotel in Houmt El Souk, Tunisia. Guests enjoy a distinctive experience combining premium amenities with the personalised warmth that defines great boutique hospitality.

Guest Reviews 2.6 / 5

Alexandre Perevalo
★★☆☆☆ Jul 2018

Only good thing is the swimming pool. Poor restaurant, crowded, no air conditioning, low quality food, restaurant not suitable for kids, no indication of what you are eating on the buffet. Be careful with kids because wines are close to soft drinks and kids can take it by mistake! Not 4 stars for sure, barely 3 stars. Dirty rooms and power outage are common.

Victor Guyet
★☆☆☆☆ Aug 2018

WARNING : FAKE 4 STARS HOTEL By where to begin? The good side of the hotel: The young woman of the reception is reactive and very smiling (she’s the only one). Without her I think that our requests would never have succeeded. Some present small shops in the hotel. They are very good advisors, without forgetting their incomparable kindness … The cleanliness of rooms. Indeed they are every day very well made. Nothing to say about it. The swimming pool is the key point, as well as the direct access to the sea. Now sit well for the bad: First of all, upon our arrival in the hotel we hadn’t our rooms as fast as we thought. Arrived at 1 pm, the keys are given at only 15:30 am. While knowing that the staff speaks extremely badly French and does not speak well to customers. At the level of the restaurant: unbelievable! There is only a single queue for the meal, worth knowing a queue for all the hotel. The restaurant is catastrophic. The cooks smoke in the corridor leading to kitchens, the waiters are dirty, with stained clothes. Tablecloths… let us not speak about it. They simply returned after every meal. We were there 8 days, tablecloths have not been changed once. We ate with them even tracks of dirt. Shame on them. Plates, glasses and flatware were badly washed for the greater part and always had tracks of the previous meals. Furthermore, we were a group of 7 people, and 5 of us fell ill because of the served food. Repeatedly we found hair and dirts looking like strongly some dust on our food. For a 4-star hotel, it’s needed a minimum local dish as well as diverse fruits and vegetables by meal. We had pastas every single day. For the bar, do not become afraid they are smiling. The big problem is that with 40 °C outside, you would like a very fresh Coke Whisky. It's a pity, the ice is very rare. The hotel is dirty, dusty, and it seems to shock nobody … I forgot! If you need to give some news to friends, plan 20€ more for the purchase of a flea(chip). Why? The WiFi does bot work. Set apart that, everything goes well! Good holidays and especially, good luck.

Yessine Zouari
★☆☆☆☆ Aug 2018

This hotel is so bad that you can see the rubbish inside the swimming pool , all the bedrooms are dirty except the some bedrooms at the top , the restau isn't organized that they close it every 15 mn and they open it after 10mn 👎👎👎