Palazzo Avino

I’ve been visiting Palazzo Avino for over 10 years, and it still amazes me how they manage to keep raising the bar. Everything is just so well done — the decor, the Michelin restaurant, the beach club by the sea, the gorgeous breakfast spread… it’s all consistently exceptional. Spotless, refined, and always being upgraded. We had our wedding here yesterday, and it was truly perfect. Emanuela, the event planner, was also a dream — calm, precise, and totally in tune with every detail. As a perfectionist, I notice everything, and I can honestly say they exceeded every expectation. It’s one of the few places in the world that feels both luxuriously polished and deeply personal. Forever my favorite💖

Palazzo Avino is a stunning place to stay — the pink style is so elegant, stylish, and clean. Our room was very comfortable, and the sea view over the Amalfi Coast was breathtaking. The whole hotel feels peaceful and beautifully kept. Only small downside was that email communication wasn’t the most efficient , but everything was still sorted before we arrived.

For the price being charged, this property is far from spectacular. Let’s start with the room: it was extremely small, and the bathroom clearly hadn't been properly renovated. The shower was in such dirty and poor condition that every time we used it, water flooded half the bathroom. Despite reporting the issue and repeatedly requesting fresh towels to manage the flooding, no one from maintenance ever showed up to fix it. Additionally, the room had flimsy window blinds that did nothing to block out the light. We were already disturbed by outside lighting at night, and by 6 AM, the full sunlight was streaming in, making it impossible to get a proper night’s sleep. We also had absolutely no WiFi in the room not even enough to check the emails which again isn’t up to standards if you set this kind of price point at the hotel. Prior to booking, we called the hotel to ask about the private beach. We were told it was a short ride—less than 15 minutes—and that transportation was available at any time. In reality, the shuttle runs only once an hour (or less), and spots are limited. Unless you reserve in advance, you may not get a seat and will have to wait. On top of that, the ride actually takes at least 30 minutes due to Ravello’s infamous traffic lights, which can delay you by 10–15 minutes or more—none of which was mentioned to us. Even more frustrating, the beach club closes at 16:30, which drastically limits how much time you can actually spend there after such a delayed and restricted journey. This early closure seems to be a combination of hotel policy and the fact that the beach loses sunlight by that hour. However, despite specifically calling the hotel beforehand to ask about the beach arrangements, the operating hours were never communicated to us. That lack of transparency really impacted our experience. The staff wasn’t apologetic about this or about the issues with the room, overall the attitude was quite rude. The food at the beach club was also underwhelming. The pasta alla Nerano was especially disappointing—bland and forgettable, more like pasta with cheap pesto than anything you’d expect from a luxury property. While the setting is undeniably picturesque and very “Instagrammable,” the experience falls far short of what you’d expect at this price point. It simply doesn’t deliver the service, consistency, or overall quality you’d find at true luxury hotels like Belmond, Four Seasons, or Aman.