Palazzo Caruso

We loved our stay here! The hotel had such a cozy, family-like atmosphere. It’s in a great spot—just a few steps from the Trevi Fountain and close to lots of other sights. Room was cleaned every day. Breakfast on the top floor was a real treat: nice options of pastry, freshly made omelette on request and really good coffee. The staff were super attentive and kind throughout our stay. Highly recommend!

We enjoyed our stay at Palazzo Caruso. Perfect location with 7-10 minutes walk to Spanish Steps and Trevi Fontana and with easy access to public transportation. Our suite room was big for our little kid to move around. And our little kid only wanted breakfast at the hotel coz little kid had a good camaderie with Pierro. No problem for us, there's good food and good coffee. The view up at the terrace was also amazing. Would definitely come back and stay! There was hot water issues during our first night but staff was pleasant and helpful with our needs.

We booked a 2 bedroom family suite for 1 night (thank God!) before a flight out of Rome the following day - early Sept 2023. We stayed here specifically to be very close walking distance to Trevi fountain (and to try to stay under 1K for a single night booking as we knew we were arriving late in the evening 7PM and then leaving early in the AM at 7 - so just 12 hours - most of which was supposed to be a night's sleep). Our correspondence for the booking and arrival was very cordial and professional...... however - upon arrival: one of the worst hotel experience EVER - and we have stayed in them all 2 to 5 star and everything in between. I've stayed in nicer / cleaner hotels/shacks in the middle of the rain forest in Costa Rica. Location close to all but in a DIRTY noisy busy busy busy piazza - the hotel entry is not easy to find next to run down filthy bodegas and other touristic street shops - the arrival process was very chaotic and uneasy even with luggage from the taxi curbside to the hotel entry just being 10 feet - my anxiety about this place kicked in the moment I saw the dirty glass entry doors (not exactly functional / safe) - lobby and reception is old worn shape - fugazzy set up with single staff member at the desk who was beyond interesting into creepy. The rooms - well lets say that photography, photoshop, propping and website marketing was a HUGE success because in reality this place was 2 star and we paid about 800E for one night based on those "vibes". Def a scam bc the hotel is worn, old, in terrible condition and on top of that the guestrooms dirty and floors were literally FILTHY (do not walk barefoot). Needless to say I did not sleep that night. Search elsewhere or beware - the website and photos are a wild deception. Late post bc a friend just asked for recommendations for hotel's in Rome - I immediately thought of this one to tell her .....NOT to book here!!! better to stay in a Holiday Inn or sleep in the airport lounge - at least you know it will be clean and can actually sleep. This place is a NO NO NO BUENO! Correction: 892.80 E night - never have I stayed in a hotel property with such a disparaging discrepancy between cost and actual offering = value. Truly unbelievable, bordering criminal.