Palazzo Failla

This is obviously an old Palazzo turned into a hotel and not a purpose built new hotel. It has charm and history and old-fashioned service. There is a nice little cafe serving traditional breakfast. If you are after a Hilton type hotel it's not for you. But if you are curious to learn about the city, it's history and the family Palazzo history then it's excellent.

Excellent hotel the rooms and facilities are extraordinary beautiful, you feel steeped in history. The host is very very friendly and welcoming. Although there is a school next door we were not disturbed by noise at all. It’s about a 20 minute walk to down town which is challenging on the way back as it is up hill. We loved it ..

As a solo female traveller it's sometimes curious to see how I would be treated. The hotel was at about half capacity when I arrived for my stay, still I was given the worst room they have I believe - 101. It is located right above the reception and you can hear people talk. I appreciate it is an old building but then why put guests in your worst room if there is capacity. Also they have 9 other rooms of the same type that I stayed in. The room has air con which you need in the summer, trouble is it is noisy like sleeping on a plane, except you don't get anywhere. The window didn't open. Breakfast was supposedly included and is served until 10.30am. Having come down right after 10am I found no breakfast - just some fruit and sweet pastries. No sign of cheese or anything else mentioned in other reviews. Not sure if I missed it or it was never there. Not even an apology from the manager who was there. Before breakfast and upon check out, I mentioned the issues I experienced to what I received no response.