Palazzo Firenze by Baglioni Hotels & Resorts

We had an amazing experience at this lovely boutique hotel in Florence. Filippo and Larissa were gracious to our entire family throughout our stay. Breakfast was superb, and I'll be dreaming of their chocolate cake. Stayed in a junior suite with our college aged son, and we had plenty of room to spread out.

A wonderful hotel and staff - impeccable service - warm, friendly and efficient. We had a lovely deluxe room with lots of sunlight and view over the roof tops. Breakfast was exceptional - great variety and all high quality. Lovely coffee and ambience in the dining room.

This was a very pleasant hotel found through Costco Travel. The room was large and pillows soft, the bed was a bit too firm for our taste, and it was frustrating that removing the room key turned off the power (turning off everything e.g chargers and AC whenever we left, not the best setup during heatwave but similar to other hotel setups). Every staff member we interacted with was cordial and helpful often speaking better English than myself and they did not grimace too obviously at my butchered Italian. Jokes aside they provided helpful recommendations for the area and made for an enjoyable stay. The location was just over a kilometer from the train station (an easy 25 minute walk), and otherwise located in the heart of all the tourist-centric attractions.