Pale Hall Hotel
Bala · United Kingdom · Pale Hall Estate
About Pale Hall Hotel — Luxury Boutique Hotel in Bala
Pale Hall Hotel is an exceptional 5-star hotel in Bala, United Kingdom. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.8 / 5
My wife & i stayed here for 2 days for our annual vacation. Was immediately greeted by friendly concierge Shannon, who quickly assisted in unloading our huge suitcases, parked our car and even arranged to charge our EV battery. The drive to this location was definitely scenic, though the twisty narrow roads made it slightly challenging. When we arrived at the compound, we were mesmerized by the view, well-groomed landscape and the beautiful mansion. Condition of mansion and room was excellent despite being built in the 1880s. What surprised me was that the food offered here was excellent and tasty. Not your typical small and tepid fine dining food. Andrew (FB Manager) and his crew took care of our insatiable appetite and made sure we were well fed throughout our stay. Do sign up for the exquisite tasting menu, option for 4 / 6 courses. 4 course for me was sufficient. Room was generous in size and well- decorated, clean and complete with all amenities that we would ever need. The only complaint that i had was that the rooms were not equipped with AC and it was about 30c during our stay. The team although did their best and supplied us with 2 fans to keep us as comfortable as they possibly could. Overall lovely experience, the beautiful facility and the warm hospitality of the staffs definitely grants them 5*. Well done and we hope to revisit in the near future.
Fabulous Birthday Treat. Very beautiful part of North Wales. Overall spot on. We stayed in suites annex in Refurnished Barns. New owners investing substantially in property. Highlight are bar and mixology and the relaxed atmosphere
Can't fault the surroundings, beautiful building and area. Door staff were very welcoming, but after this felt the service was a little lacking. We went for afternoon tea and being the last table seated for the afternoon, staff made us feel that they were waiting for us to finish. Food was beautifully presented, but not to our taste as the sweet items were very sweet. Coffees took a long time to arrive and were lukewarm at best and cake stands were removed from the table the moment that the last dessert item was removed, again making us feel that we were being rushed Not terrible, but it's the little touches and service that make it 5 star and we were just made to feel uncomfortable.