Palm Hotel

Don't be put off by the location on a busy road, this hotel is very good. The rooms are perfectly standard, but there's many thoughtful additions to the offer, including Sky TV, top quality tea bags, a. Shuttle service to the tube station and the option of using the hotel's deliveroo account for a take away meal. Breakfast is good too, but there's no fried eggs available.

The entrance to the hotel is attractive and pleasant. The room my wife and I stayed in was quite nice with a comfortable bed. The bathroom was clean and contemporary and the shower was very powerful - didn't want to get out...😉 Parking is limited to a small car park (with an electric security gate) to the rear of the hotel and a few spaces to the front. After hours on street parking is free. The front desk staff, though polite, did not ask about our stay, etc. - this was a little disappointing. Also, if your room overlooks the dual carriageway (in the case of our son), then the road noise will be an issue. Despite having double glazed windows, it wasn't enough to create a quiet atmosphere in the room. Nevertheless, give them a try.

Unacceptable. It's nowhere near the tube and on a busy road but is actually decent inside with clean rooms and good quality/basic decor. This would account for the relative cheap price. However! There was a function on (wedding I think) and the noise level was TOTALLY UNACCEPTABLE. Not talking about the guest noise but the hotel music system and DJ. This ran far too late and I joke not, shook the floor to the extent that cups and glasses fell to the floor through bass vibrations. There was no warning that this noise would be happening either on the booking website or when checking in. The staff working that evening could not have cared less about the noise complaints. Offered nothing and just literally shrugged. Absolutely avoid at all costs. Will never return and has put me off all best western hotels too.