Paloma Backwater Resorts

If you’re looking for a serene escape with luxury and authentic charm, Backwater Resort is hands down the best hotel in the city. From the moment we arrived, the experience was nothing short of magical. The property is nestled right by the tranquil backwaters, offering breathtaking views from every corner. The rooms were spotless, spacious, and beautifully designed with a perfect blend of modern comforts and traditional decor. Waking up to the sight of gently rippling waters and lush greenery was an experience I won’t forget. What truly makes this resort stand out is the hospitality. The staff were warm, attentive, and went above and beyond to make our stay special. Whether it was a custom meal request, a boat ride, or local sightseeing recommendations — they handled everything with genuine care and a smile. The food deserves a special mention. Every meal was a celebration of local flavors, freshly prepared and beautifully presented. Dining by the water as the sun set was an absolute highlight. In short — Backwater Resort is not just a place to stay, it’s an experience. Peaceful, luxurious, and perfectly managed. Highly recommend it to anyone visiting the city. I’m already looking forward to my next visit!

We had an amazing stay at Paloma Backwater Resort. The hospitality was top-notch—every staff member was kind, attentive, and clearly committed to ensuring a comfortable experience. The property appears to be relatively new, with exceptionally clean and well-maintained rooms. Surrounded by serene backwaters, the entire environment felt peaceful and refreshing. We appreciated the proactive mosquito control measures like regular fogging, which allowed us to enjoy more time in nature than indoors. The food was tasty, and I really liked their thoughtful approach of taking orders over the phone to minimize waiting time at the restaurant. Special thanks to the Book My Holidays team in Pune for recommending such a wonderful place!

Our stay at Paloma Backwater Resort was nothing short of perfect. The resort seamlessly blends modern comfort with the authentic charm of Kerala. The attention to detail in every aspect, from the elegant decor of our room to the meticulously maintained surroundings, was truly impressive. What truly stood out, however, was the exceptional service. The team at Paloma was incredibly professional, yet also genuinely warm and welcoming. They anticipated our needs before we even voiced them, and their knowledge of the local area helped us make the most of our time in Alappuzha. The food was a highlight – each meal was a culinary journey through the flavors of Kerala, prepared with passion and served with a smile. The boat trip organized by the resort was a fantastic way to explore the backwaters and witness the local life. Paloma Backwater Resort offered us an unforgettable experience, combining luxurious comfort with genuine hospitality and a deep appreciation for the local culture. We can't wait to return!