Panorama Residence Inn

Overall, my impression was positive. Although the photos didn’t make it clear that the room had no window at all (which I suggested they correct), the hotel upheld its reputation by offering a windowed room at the same price. While tap water is generally drinkable throughout Yerevan, the water in this hotel was unfortunately not suitable for drinking—hopefully they will address this issue.

One of the worst hotel experiences I’ve ever had. The hotel listing claimed to have parking. Before our trip, I even emailed them to confirm, mentioning that we had booked 4 double rooms and were bringing 2 cars. When we arrived, they told us there was no parking and we had to leave our cars on the street — even though the parking lot was completely empty. Although the hotel was far from full, they still gave us 4 rooms on 4 different floors, meaning each of us was separated. The air conditioning was awful — in the middle of the summer heat, the system was stuck at 29°C. We repeatedly asked them to lower the temperature, but nothing changed. Only a few rooms had fans, and the one in our room didn’t even have a safety cover, making it dangerous to use. Housekeeping was minimal. They only replaced the towels and didn’t clean the bathrooms at all. The sauna was cold and out of service. Overall, I cannot recommend this hotel. It charges four-star prices but delivers the service of a cheap roadside inn. ⸻

Wort Experience! We stayed with our baby, and we had a very bad experience from the first day. They didn’t keep the basic amenities, such as water, from the first day. After we asked, they only told us to go and collect it from the restaurant. In the room they kept a kettle, and it was very unhygienic. In that kettle there was already water, and it had fungus inside. When we informed the reception, one lady came, and she told us to clean it. After that, she took that one, and we asked her for another kettle, but she took that same one without water and said, "This is another one," and the fungus was still inside. 3 times she brought the same kettle, and only the 4th time did she bring the other kettle, which also wasn’t that clean. And their attitude was like," We are staying there free of cost. And the TV is not working properly. The WiFi range is also very poor. The only good thing was the room was spacious; other than that, it was a terrible experience. The location was also not good. All the staff have difficulty communicating in English; we didn’t find at least one employee with good communication in English.