Parc Hotel Flora
Riva Del Garda · Italy · Viale Rovereto 54
About Parc Hotel Flora — Luxury Boutique Hotel in Riva Del Garda
Parc Hotel Flora is an exceptional 4-star hotel in Riva Del Garda, Italy. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.8 / 5
I do not usually leave reviews, but this hotel truly deserves one. It was, without a doubt, the best hotel experience I have ever had. When we arrived at the hotel, the staff member at the reception was very kind and even took the time to personally show us everything around and all the stations in the breakfast area. The breakfast was outstanding, the food had quality and many options for me since I am lactose intolerant. The pool was fantastic, the rooms were beautiful, and the cleanliness was impeccable. The floors were actually mopped every single day, and the room always smelled fresh afterward. Drinks from the minibar were complimentary on the first day, and when we checked out, we were given a gift bag with fresh fruit and water. It is clear this is a family-run hotel where guests’ comfort and happiness matter far more than numbers. Absolutely wonderful—please keep up this amazing standard! :) Cátia & Pedro
Great hotel and really great value for money. Rooms were clean and modern and we were lucky enough to get a balcony with evening sun. The breakfast was by far the best breakfast I've had in Italy. The little give away upon our departure was just the frosting on the cake. Would highly recommend this place to anyone.
The hotel, in general, is quite nice, but my experience was negatively impacted by the receptionist during checkout. He asked if everything was okay, and I mentioned an issue with the boiled eggs at breakfast. Guests are expected to boil the eggs themselves, which I found unusual, and the staff were unable to prepare hard-boiled eggs, something I would expect in a three-star hotel. When I brought this up with the receptionist, he responded rudely, implying that the eggs weren't hard because "I am not well educated." This comment was unprofessional and impolite. If you are the owner of this hotel, I would suggest reconsidering his position, as his behavior does not align with providing the best guest experience. There were also minor issues, such as the area under the sofa not being cleaned. Additionally, we did not receive the complimentary gift bag after checkout, which felt like a deliberate oversight by the receptionist. Overall, while the hotel has potential, these issues, particularly with the receptionist, need to be addressed to improve the guest experience. Also the check out time on the card is 10.30, which is too soon for 4 stars hotel, on booking is 11.00. It should 12.00 for the 4 stars.