Park Grand London Lancaster Gate Hotel

Lovely hotel with very friendly staff. It is located very conveniently near the Paddington station. The rooms and bathrooms are clean and well maintained. The size of the room can be a bit small and the rooms tend be a touch pricey. I would definitely stay there next time

Went here using a voucher for afternoon Tea. This is a short walk from Lancaster Gate Tube Station. Be aware there is another Park Grand Hotel a stones throw away, but no great deal. The staff were very pleasant and the afternoon tea was very nice with finger sandwiches, scones, cakes. Our waiter very pleasant and offered to take photo. The room was traditional but very modern, I know that does not make sense, all very clean. We have had a few afternoon teas and this was nice.

Purchased a voucher from Wowcher for ice cream afternoon tea with bottle of champagne. Was a treat for a friend’s birthday and made a trip to London especially. Booking was via email so they were aware it was for ice cream afternoon tea. When we arrived we were the only ones in the restaurant and was told that we were getting the traditional afternoon tea instead. Not very happy as whole reason for going was for ice cream afternoon tea. We got our bottle of champagne and when the afternoon tea arrived there was NO clotted cream. When asked we were told there wasn’t any. All of their photos show clotted cream. Traditional afternoon tea without clotted cream- unforgivable! We had to request butter instead to put on the scones. Positives- hotel was clean, staff polite and friendly. It was a shame they didn’t deliver what was expected as will now not return due to being unreliable.