Park Hotel Bellacosta

The staff is very nice and polite. Reception, food and wellness is adequate for a four star hotel. Rooms could be equipped with newer or better maintained furniture. We felt the beds were a bit shorter than 200cm. The only complaint I have is against the guests from Poland and given other reviewers also mention them, it’s not just us or this particular group that was there at the same time as us. Very loud, not adhering to rules in wellness.

Good place to stay but during ours many former Eastern Europeans who teenagers have no manors attacking the buffet for the dinner. Hotel staff should say something about that.

Will not come back… I wasn’t planning on writing a review, however, after a family member of mine, who also stayed in the hotel, did publish a review and received unpleasant letter from the hotel’s lawyer, I’ve changed my mind. In the letter, my family member has been accused of defamation, was asked to delete the review and publish an extremely positive review written by the hotel and/or the lawyer. This is NOT legal and EVERYONE has a right to freedom of expression. So here is mine based on my opinions and experiences. Based on other reviews online, it seems that the hotel’s lawyer sends such letters, when the hotel receives a negative review. 1) The ski room is very small and doesn’t have heaters for ski boots – quite outdated. The basement parking is also very narrow and difficult to navigate in. 2) The bar: cocktails are extremely EXPENSIVE. 13-15 euro for a G&T is expensive even in expensive countries. The bartender doesn’t know how to mix classic cocktails (e.g. espresso martini) and measures everything by EYE, so most of the time there is less than 2 cl in a cocktail and too little in a beer. We did point it out a number of times. 3) Again the bar: When ordering from the bar, you sign a ticket for every order. By the end you pay the bill for all tickets. Our bill was so high, we kindly asked to see the tickets. On a number of tickets from the bar, additional drinks were added – the tickets stated 2 + 2, however it seems strange that IF we ordered 4 drinks, the ticket did not say 4, but 2 + 2. No additional signature was on the tickets, therefore in my opinion additional drinks were added after making the first order without a signature. 4) The reception staff is extremely unpleasant to the guests! Not only to us. We were met with rude comments and comments in Italian to other staff members behind our backs. We felt very uncomfortable. 5) Rooms on one side had a nice view, but rooms on the other side had NO VIEW. There was a huge hill/wall in front of them, only around 2 meters away from the balcony. What has been VERY GOOD in the hotel was the food and the very kind waiters! The kitchen staff, waiters and housekeepers are friendly and do their jobs excellently. In my opinion, the reception and the bar workers ruin a lot for the hotel and therefore I would recommend staying somewhere else.