Park Piolets MountainHotel & Spa

The hotel is really nice and the guest relation team will do everything for your pleasant stay. We had a complaint about the room and the team was supportive and understanding and helped to change the situation. The breakfast was ok, the dinner in italian restaurant was super good, very delicious. The pool and spa area also are nice. The kids club is very good as well.

Really good. Good service, good rooms and good food. The pther night we went to the Italian restaurant inside the hotel, delightful. The salads and pizzas were awesome. Definitely we are returning.

Service was excellent throughout our stay. The staff were very lovely. Catered well to gluten intolerance which is appreciated. Buffet food was varied and had many options - most of which was cooked very well. Rooms were very spacious and cleaned to a high standard. Thank you to the housekeeping team who did an excellent job at refreshing the rooms everyday and the turn-down service in the evenings. Unfortunately a problem for us was that the pool/spa amenities are not included in the price. €27 per person for a 2 hour session is very expensive, and when you’re with family that adds up very quickly. I don’t think this is very good value for money given the price of the hotel room is on the pricier side. Drinks were also very expensive. Table water at dinner was €5 per bottle - coming from the UK that was a slight shock as water is usually complementary. However, we loved our stay and would definitely come back! These are just some points to consider in future as I think it would improve the guest experience.