Parkroyal Parramatta

I came to stay with a friend quite recently for an event that was occurring and my anxiety was making me unsure about the hotel as I don't travel as much. BUT I am happy to say the Hotel and its staff and services exceeded my expectations and then some. The Room: The Room itself was spacious, well fitted with various necessities and had room service too. The shower water pressure was fantastic which I appreciate a lot. The Staff: The staff did their best to ensure the safety but also satisfaction of the attendees and they were all so friendly and helpful. Especially for someone like me on the Spectrum who is nervous and shy, I greatly appreciated and enjoyed conversing with the staff. The Food: I admittedly did not eat too much Hotel food outside of the breakfast buffet only because I wanted to try the nearby restaurants. The breakfast food was very varied, fresh and cooked well. I loved the egg station! I would go again in a heartbeat, thank you all for making my stay so amazing. 🤍🤍

Stayed here during the weekend for a convention. They have the most comfortable mattresses I’ve ever slept in, in my life! Love the breakfast buffet and friendly staff. The rooms were newly renovated and very nice. Highly recommend this place. Only issue was one of the lifts being broken for over a year apparently, made things slower.

The hotel’s location is okay, but that’s about the only positive thing I can say.There was no water in the room, which was very disappointing. Room service was extremely slow, and there was no proper system in place to request even basic things like water. I ended up drinking small packets of milk just to stay hydrated. The air conditioning in the room was incredibly noisy, making it hard to get a good night’s sleep. To make matters worse, there was no clear or easy way to contact room service when needed which later i found you need to order from TV. Overall, the experience was frustrating and far from relaxing. Definitely not worth the price.