Parkside Plaza Hotel Muscat
Muscat · Oman · Sultan Qaboos St
About Parkside Plaza Hotel Muscat — Luxury Boutique Hotel in Muscat
Parkside Plaza Hotel Muscat is an exceptional 4-star hotel in Muscat, Oman. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.8 / 5
Very good place, but security doesn't know how to communicate ( the way they approach like we are slaves). forget that they are working their for the safety of the guests and paid for that....
I go to bar to drink but the guy i. Counter too much rude behaviour and take me 1.4 riyal extra and no maintain good attitude and also he not allowed to my paid beer and he not allowed to take in room and also.not bring to my room he is guy in Counter 3 o clock
Disappointing Experience at Cohibar I’m writing this review to share the unpleasant experience we had during our visit to Cohibar. It was our first time at this hotel and bar, and unfortunately, it left us with a bad impression due to the way an incident was handled by their security staff. During our visit, a man approached me and asked if I was “free tonight,” which was completely inappropriate and unacceptable. When I informed my husband, he approached the security staff to address the issue. However, instead of handling the situation professionally, the security guard started shouting—at me as a woman and at my husband—escalating the situation unnecessarily and causing a scene. The focus should have been on dealing with the man who initiated the inappropriate behavior, but instead, we were subjected to poor treatment and unprofessional conduct. It was shocking and deeply disappointing to witness such behavior from the security staff, who are supposed to maintain order and ensure guests feel safe. Cohibar management, I strongly urge you to provide your security personnel with proper training on how to handle such incidents. They need to learn how to approach situations professionally, de-escalate conflicts, and maintain a respectful demeanor toward all guests. To allow such inappropriate behavior in your establishment while treating concerned guests poorly is unacceptable. We did not expect this from a hotel of your standard. Please take action to improve your staff’s behavior and ensure no other guests have to go through a similar experience.