Pasabey Hotel

Room clean tidy. Staff absolutely fantastic. Always there to help. Hotel clean tidy. Entertainment needs improving but with only one guy he can't do it all himself. Would I stay here again. Yes

The rooms were really small, the beds were tiny and uncomfortable, and the overall cleanliness was not great. The toilets were in terrible condition and the blankets were rough and thin, more like curtains than anything you’d want to sleep with. The whole place felt run-down and not well taken care of, definitely not worth the price. Most of the staff were friendly and polite, but one receptionist really stood out for the wrong reasons. He was a young guy with long hair, looked around twenty and chubby and was extremely rude on multiple occasions. He spoke to me and my family in a very disrespectful and dismissive way, like he couldn’t be bothered, and it wasn’t just us—other guests we spoke to had similar complaints about him. It felt like he had no interest in helping anyone and was just there with a bad attitude. On the brighter side, the food was actually good, especially the pizza, which was probably the best part of the stay. The pizza chef clearly knew what he was doing and deserves credit for that. Still, food alone doesn’t make up for the rest of the experience, and overall the hotel felt more like a low three-star at best. I wouldn’t recommend staying here.

For this being ‘family’ hotel there was absolutely NOTHING for kids, from the pool games (which was water polo and was basically for men to fight over a ball) to the menu, nothing at all was catered for children being in that hotel, the food was next level atrocious, the only ‘child friendly’ thing on the menu was the ice cream which was only served on an evening meal, we are not picky eaters and we struggled to find things to eat and there wasn’t a lot of choice, if you had any allergies or intolerances you are stuck as nothing is labeled and when I overheard someone asking the staff behind the counter shrugged, not sure if he didn’t understand or if he didn’t know, I think there was 6 trays of hot food during mealtimes. The hotel itself was clean and chico the entertainment guy was lovely. The sun beds are shocking, you have to be up and queuing at the doors at 7am if you are wanting even a chance at a bed, chico checks them at 11am but then they are left the rest of the day.