Pałac Polanka

Love the old rustic feel of the hotel. My partner and I had an amazing time especially at the sauna and jacuzzi. Our room was huge and very comfortable. Good complimentart breakfast options too. We will definitely be back!

Exceptional staff! The room is very clean, the breakfast was good and had a bit more options than I expected. Double Check with reception before booking if the room you have booked has two separate beds or a single big bed before arriving. We got lucky and it wasn’t a problem for us.

Our stay in this hotel was sadly quite disappointing. At our arrival the person who checked us in wasn’t very friendly, which wasn’t a good start. Then we decided to go to the pool. We didn’t take our towels with us as there were only two in our bathroom. When we got to the pool it was a surprise to find out that we would have to pay an extra 6€ for two towels, that they would have given us towels at the front desk, the person who checked us in didn’t tell us… The room in itself is nice, the bed is quite hard, and we had a dirty towel with a stain on it. We decided to go and eat in the hotel restaurant, the meals were absolutely delicious ! We were really happy. After having paid un a room we suddenly realised that we paid a lot. We went back down to check and it turns out that the most expensive dish that my partner ate had been billed twice… We got a refund, but we didn’t get offered an apology drink or anything to make up for this mistake. When we checked out the person at the desk didn’t ask if we enjoyed our stay which is a shame because we could have said all of these things. This hotel could be a wonderful experience because of its location in the park, the food is delicious. It’s such a shame. Sadly we won’t be coming back.