Peninsula Boutique Hotel

Kind and respectful staff, friendly receptionist, the rooms are clean and spacious, the bed is comfortable. The bathroom was small for me—I could barely fit—but otherwise everything was fine. The food at the restaurant is delicious, breakfast is tasty, and the design is stylish.

the room was dark the window is very small, there are stains on the ceiling and laking fresh air, we had a problem with the lightning in our room, it started making noise at 5 am and switching on and off on it’s own, the hot water was not hot enough to take a shower probably linked to the same system issue which was not solved until we left even if i raised it a few times. the food is good and the room was clean but i will not go back

Is this really a boutique hotel? Staying at the "boutique hotel" at night began with us being greeted by a crowd of teenagers, among whom was the receptionist, dressed in a stretched-out tank top and flip-flops. We immediately thought we had come to the wrong place. She was not friendly, and we had to ask questions ourselves about how to get to our room, which floor it was on, and what time breakfast was. There was a lot of noise, even with the windows closed, as the hotel is located on a party street where loud music played from nearby restaurants. We had problems with the shower: the water wouldn’t drain and would spill into the room. The bathroom door was already swollen and didn’t close properly, indicating that this problem wasn’t new. Using the hairdryer was impossible because the floors were constantly wet. We asked the staff to change our room, but they refused and instead left rolled-up towels in the shower. On the second night, the electricity went out in the rooms. The air conditioners stopped working, making the room very stuffy. We couldn’t open the window because seagulls were squawking and keeping us awake. In the morning, the technician never showed up. The reception area had electricity. The service was very poor. We couldn’t properly use the amenities we paid for. Water from the shower spilled onto the carpet in the room, and it was impossible to use the hairdryer due to the risk of electric shock since water was everywhere. The safe didn’t work. None of these issues were fixed. We approached the staff several times, reported the problems in our room, and asked to be relocated, but we were told the system wasn’t working. The staff were not inclined to accommodate guests or solve problems. No one apologized for the inconveniences or offered any form of compensation.