pentahotel Kassel
Kassel · Germany · Bertha-Von-Suttner Str. 15
About pentahotel Kassel — Luxury Boutique Hotel in Kassel
pentahotel Kassel is an exceptional 4-star hotel in Kassel, Germany. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
A clean smart hotel very close to the station. Perfect. Lovely hand soap in the bathroom. Bizarre detail i know. But it was exceptional. The room was perfect and staff were kind and ( dare I say) very efficient. Thankyou
I had requested a baby bed when I made the reservation, and it was supposed to be free. However, unfortunately, it wasn't available upon arrival, and I didn’t have the time to discuss the matter further. In addition, I needed a kettle and had to speak with the staff three times before it was finally brought to the room. The room amenities were somewhat disappointing compared to other hotels in the same price range — for example, there was no mini fridge. However, overall, the room is good, the bed is large, and the hotel's location is excellent.
Bad Service, when you call only an AI will pick up and answer your questions not that accurately. The room was not clean at all and way smaller than described. The Sauna is nice though.