Pesona Alam Resort & Spa

A comfortable hotel for families. Although it is slightly hidden inside a housing complex, the location is still easy to find. The kids' facilities are quite complete, and the children's pool uses warm water, making it safe for swimming in the cold afternoon weather. The breakfast menu has many options, including Arabic dishes, and the taste is satisfying. We stayed in a connecting room, but it was a bit small and the connecting door did not fit well, making the room feel tighter. The service was very friendly and helpful. It would be great if certain room types had a bathtub. It would be better if guests were allowed to change their reservation up to 2 times without cancellation. Overall, we have a good time spending time in this hotel and surely will stay again. Recommended

The hotel location is strategic close to Taman Safari Indonesia, the room is clean and cozy, the hotel view is fantastic, there's a lot of activities especially if you come with your kids. Food and beverage is great with various choices. The reception is friendly and all the staff is very helpful for all your needs. Great place to stay...

A very beautiful resort with excellent facilities for children, including a mini zoo. The breakfast options are diverse and delicious. It’s also conveniently located near tourist attractions in Puncak, and there is a lovely café inside the resort that I highly recommend. We truly enjoyed our stay. If you need connecting rooms, it's best to inform them in advance. The staff were kind and helpful, and the restaurant team was also extremely attentive.