Petit Ermitage
West Hollywood · United States · 8822 Cynthia St
About Petit Ermitage — Luxury Boutique Hotel in West Hollywood
Petit Ermitage is an exceptional 4-star hotel in West Hollywood, United States. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
I’ve stayed here on several occasions. I’ve also admittedly stayed at some very nice hotels around the world. This place continues to be pure excellence. The staff from check in to check out is on top of their game and it shows. Food is great. Beds are comfy. 15/10
Hotel is DIRTY. Looks outdated and smells terrible. I asked to switch rooms nothing available, I just ended up leaving within an hour of arriving that’s how bad it is . The hotel looks CREEPY and the staff as well . No where It indicates it’s an ADULT hotel . Kids shouldn’t be welcomed here . It’s a “FUN” hotel to keep it discreet seems like the people do their nasty and they just slightly wipe it off because the odor is penetrated . I left to best western 100 times better .
After an uncomfortable and disappointing experience at this hotel, the worker at the front desk told me that a night would be comped and that I should reach out to management. After reaching out I have still not heard anything back, so instead I will write this review. The hotel provides large speakers in each room, and on my first night there, the neighboring room decided to blast heavy bass at 1 am while partying, waking me up. After 30 minutes of thumping bass, I had to get up and ask them to turn it down, but by then it was difficult for me to fall back asleep. On top of that, the mattress felt extremely uneven/lumpy and did not make for a comfortable sleep to begin with. When I checked in they told me they had a shortage of keys so I could only get 1, which required anyone sharing your room to have to coordinate access- which is extremely inconvenient. The next day I needed another key and there was only one person at the desk. After waiting in front of him for 5 minutes while he was on the phone, a couple which came in much later than me goes up to the desk and the worker proceeds to help them first, which caused me to wait another 10 minutes. There was no apology for the wait or for helping the other couple out of turn. Being made to feel invisible while waiting for something as simple as a key to your room really soured the entire stay. Only positive of this hotel was the location and rooftop pool... but regardless I can confidently say I'd never stay here again.