Pickalbatros Alf Leila Wa Leila Resort Neverland Hurghada

Fantastic hotel for families. Great selection of food and enough to keep everyone busy around the complex! Housekeeping / Service staff were amazing - Reception staff not as great but you dont deal with them much so it was not that bad Rooms are good - have everything you would need / want. It's a big complex so be prepared to have to walk around to get to things. There is a bus that is quite regular. Each complex area has a pool right outside the room which is brilliant and a bit more chill!

I am speechless when it’s time to talk about this great place, the rooms, the venue all around, the slides in the aqua park, the scene all around are above and more. The top top are the people, the animation team, the pool activities team, the restaurants team, the room service team all of them with no exceptions are professional, you made my trip with family the best, truly amazing and exceeded my expectations. Thank you all one by one. The best in Hurghada. I advise everyone to stay there one day.

Very disappointing experience and far below the standards of Pickalbatros Hotels. This was my third stay with the chain, but unfortunately the worst by far poor service, unprofessional attitude, and outdated rooms. The rooms look nothing like the photos, and when I asked why, I was told the pictures were taken when the hotel first opened. Cleanliness was average at best, and service was even worse no iron available, no power adapter (we were told to go buy one ourselves), and we were given the room without towels or even a working phone. Overall, it was a terrible experience and I do not recommend this hotel at all Furthermore, the AC not working most the time