Pirates Peak — 5-Star Luxury Hotel in Gatlinburg, United States
★★★★★ 5-Star Luxury Hotel

Pirates Peak

Gatlinburg  ·  United States  ·  1014 Potters Way

3.1 70 guest reviews

About Pirates Peak — Luxury Boutique Hotel in Gatlinburg

Pirates Peak is an exceptional 5-star hotel in Gatlinburg, United States. Guests enjoy a distinctive experience combining world-class facilities including fly fishing, pool, jacuzzi, and more with the personalised warmth that defines great boutique hospitality.

Amenities & Features

Guest Reviews 3.1 / 5

Didem Çelik
★★★★★ Jul 2025

First of all, we were greeted with a smile when we entered the hotel. Our rooms were spotlessly clean and spacious, just like in the picture. Room cleaning is provided every day if you wish, the service is excellent. The food is quite sufficient, there are fish, chicken and meat varieties, appetizers are made fresh every day, salads are very diverse. The food is hot and is immediately refreshed as soon as it is finished. The smiling faces of our chefs are enough, they also check every day to see what is eaten, what is needed. The dining hall is very spacious and the garden is also beautiful, the plates of those who eat and leave are immediately taken away and the table is cleaned, the drinks are sufficient, there are sufficient alcohol varieties. There are pita varieties at the snack bar every day, sometimes pizza. Ice cream varieties are sufficient. The pool is cleaned every day. There is a problem, is there a problem, is the garbage collected, is the oven paint missing, is there a problem with the air conditioning in the rooms, which material is missing in the kitchen, there is a very careful manager who checks all of them every minute and does his job with perfect attention. The operation is smooth. There is no chance of them not solving a problem if you have one. Everyone is smiling. The hotel has its own place on the beach, 5 minutes away, showers are at the entrance, which are the showers that many hotels use. There is no food service, but there is a cold water and fruit juice stand. The size of the pool is quite sufficient, the aqua park is active, there are lifeguards both in the sea and in the pool, only the season we were there was like this, maybe the children's pool and jacuzzi were closed. The water gets a little pine needles, but it is cleaned, unfortunately there is no solution for this. Our favorite part of the hotel is that it does not have an artificial appearance. You have a peaceful holiday among the trees and birds. If you have children, there is even a mini disco hour in the evening. We were very pleased. We hope to be here again on our next holiday.

Anastasiya Zapolskikh
★★★★☆ Jul 2025

We were on holiday with our family. They checked us in quickly, but didn't put our bracelets on. Since it was night, we had a snack of night soup. The tables were dirty, as were the napkins on them, and this spoiled the first impression. The territory is tiny, so I decided to think about it in the morning. After examining the hotel in more detail, it became clear that the food was fine, but nothing fancy (but also no poisoning), there was a huge problem with dishes or a dishwasher, but it was also difficult with spoons, and we even bought tea for ourselves in a chain store. After complaining about this to the administrator, spoons almost always began to appear. Cool linen, normal air conditioning, a refrigerator that was typical for a hotel, worked well. In terms of the room's amenities, you can consider it non-existent: liquid soap and shower gel in a dispenser and that's it. There are hangers in the closet, a table on the balcony, two chairs and a three-horned clothes dryer. So we bought everything in the store: toothpaste, shampoo and hair conditioner. They feed us three times a day, but that's enough. We even overate, and my son didn't have dinner. Ice cream for everyone in the afternoon, two types, different every day from 15:00 to 16:00 Fruits: apples, pears, oranges and watermelon. There is a choice of desserts, but not as much as in the city's pastry shops. Alcohol is tolerable, but I didn't like it. I don't recommend gin, but vodka and rose are not so bad, as for cocktails, you are your own experimenter, we came up with a combination and asked for what we wanted. They understand how to make mojito and gin and tonic. The rest is up to your imagination. I don't like beer, my husband liked it in principle. I recommend ayran to everyone. And better with ice. The sea is nearby, the sun loungers are a little far from the entrance to the beach, but there were enough for everyone. Buy aqua shoes right away. The water is super! There were waves once and the wind threw up trash. But overall there are a lot of fish, even some colorful ones. Glasses or a mask are desirable, the water is saltier than in Kemer. The color is beautiful. In terms of animation, it is very weak. Darts, aqua aerobics alternate every other day, the mini-club only has coloring books and cubes, the mini-disco is not bad, but it could be better, since the movements are very chaotic and difficult for children to repeat. But the adult disco is terrible and the music and there is no host at all, but people do not get lost and entertain themselves. But once the admin punished with a football match, it was a shame. The hotel is surrounded by pine trees, wonderful air, and very loud cicadas, I liked it, but who does not want the chirping, it is better for him to choose another region. I will consider this place despite the minuses of animation and dirty dishes. Because we were all sick, including friends in the pretentious five, and here our stomachs never hurt. For which thanks to the cooks.

Gökhan Çabuk
★☆☆☆☆ Aug 2025

WE ARE AT THE HOTEL CURRENTLY (August 10-15) ... CURRENT INFORMATION. THOSE CONSIDERING GOING SHOULD READ UNTIL THE END. First of all, the hotel is a mess of problems, and there's no one to report these problems to. The reception is empty. (This is the first time I've seen no one at the reception desk.) I'd say it's worth the money, but it's far less than that. The hotel is incredibly dirty, stuffy, and the staff are sullen (there are only five people working there anyway). They act as if they're about to curse when you ask for something. The entire hotel is scorching hot because there's no air conditioning or ventilation. There's no ventilation in the corridors and elevators on each floor, and the whole place smells of sweat. The rooms are not cleaned. The pool is very small and crowded. Don't be fooled by the greenery in the pictures; it's a tiny garden, and it's dark in the evenings. While other hotels have snack bars on the beach, this hotel only has a water dispenser, and it's lukewarm. The food is a disaster. There's very little variety and incredibly tasteless. There's no entertainment or entertainment at the hotel. There's only a one-hour mini disco in the evenings, that's all. If you're only going to swim, go to a hostel; it'll be much cheaper. The whole hotel is dominated by the "they're coming anyway, why bother?" mentality. It's a shame, it's a sin, that people don't make money easily. They're deceiving people with such gimmicky pictures when they come here for a one-week vacation a year. In short, DON'T COME!