Pivot Hotel Montecasino

Sorry, typo. Had a wonderful stay, the breakfast was great, pizzas from the restaurant were fantastic!!!! Great service. Friendly staff 😇 Will be definitely be back 🥰

Awesome stay! Was here on vacation! Had a very good time! Awesome hotel! Very much clean! Room done everyday! Room service also available when feeling a bit lazy! Value for money!

Very Disappointing Late Check-Out Experience The hotel itself is beautiful, well-maintained, and in an excellent location, but unfortunately my stay was overshadowed by very poor management regarding a simple request. From the first day of my stay, I asked about the possibility of a late check-out on my departure day. I was told I would need to ask again on the last day. I even made it clear that I was more than willing to pay for the service, yet nothing was arranged. To be sure, I asked again the evening before my departure, only to receive the same answer: “Ask tomorrow morning.” So, this morning at 8:00 AM, I went to the reception. The manager, in a rather unfriendly tone, informed me that the hotel was fully booked and it was not possible. I explained that I had been requesting this for two weeks, but she repeated the same response with no courtesy or effort to find a solution. This is a serious lack of organization and respect for guests. If late check-out is not possible, the hotel should say so from the very beginning, so that guests can plan accordingly and perhaps book an additional night. It’s a real shame, because the property itself deserves praise, but such an attitude completely ruins the overall experience. I would not recommend this hotel to anyone expecting professional and transparent service.