Playasol

We stayed in a beach suite for over €200 a night, so we expected a bit more comfort. Unfortunately, the bed was extremely hard and gave us back pain after just one night. The overall vibe of the hotel felt a bit cold – the staff wasn’t very welcoming or informative. It’s also a shame that we weren’t allowed to take breakfast to the beach suite, and that there’s no room service included. That would’ve made the experience feel more luxurious. That said, the location of the beach suite is absolutely amazing. Sitting on your terrace right on the boulevard with a direct view of the sea makes it worth coming back.

In my 50 years of traveling the world, this was my first, and certainly my last, all inclusive stay. The two stars are for two ladies at the front desk, Gery and Belen, otherwise I would have given it zero stars. The first sign we were in for trouble was the fact that the sign on the facade of the the hotel was missing two letters and the driver hired to take us there wanted to leave us a block away, with our luggage and six year old child, because “the street is hard to get in and out of”. The hotel is a dated, ugly, depressing structure more apt for roadside motels than a $600 day resort. It is truly one of the worst looking hotels I have ever seen. As you walk into it, it is lined with cheap, vulgar claw machines to draw in the hundreds of feral children running amok. Guests are walking around shirtless and shoeless at all hours of the day and night. This is the good news. The horror you will face is trying to go to the pool. It is truly, as others have stated, the hunger games. It is shared with another hotel and opens at 10:00 am. You have to be in line by 9:00 am to get a chair, and even then, people rush past those who have been standing in line for an hour just to steal your chairs. The floor around the pool is as slippery as soap and we witnessed a child slip and hit the back of his head so hard that we suggested taking him to the hospital. The staff confessed that many people had broken limbs from falls around this terrible pool where hundreds of rude people crowd into. The buffet was generous but extremely mediocre. You would think that in Spain, known for its marvelous cuisine, better offerings would be served. The bread and the fruit were great but the rest, was third rate. You are given ONE beach towel for your entire stay. If you want a fresh one, you will not only be chastised, you will be charged one Euro for it. We attempted to order room service the first night since we had been traveling for almost 19 hours and I had to, physically, head down to reception since no one picked up the phone anywhere. It took almost an hour to get it and it arrived cold. However, if what you are looking for is a lovely beach and direct access to it, this was the best part of this hotel. The beach chairs have to be paid for separately but they are plentiful and managed by the marvelous and lovely Monica. She was a true joy! The facilities are clean and room cleaning service was excellent.

This hotel is horrible. It shares a pool with another hotel, Playa Linda, which makes the pool area beyond over crowded and the process of trying to find a chair in the morning impossible and cut throat. Additionally, the flooring on the pool deck is impossibly slippery, so even adults walking were slipping all over, and we watched a child absolutely wipe and smack her head hard against the tile. While it’s nice that food is offered multiple times during the day through the all-inclusive, much of it looks unappetizing, tasteless, overcooked, and repurposed. You’d think paying €600 a night essentially would at least allow you to have fresh pool towels, but not. You get a set of towels at the beginning of your stay and then you have to pay a euro each time you want to exchange to get a new towel. It’s ridiculous! We also found most of the staff rude and unwelcoming. My mother and I are both native Spanish speakers and the amount of rude tones and eye rolls we got when we spoke was unbelievable. The staff we did find helpful and kind were Gery and Belen at the front desk. Alexis was the only chef who made the omelets with a good amount of filling. The beds are impossible to sleep on. They are so hard, the pillows so flat, that I had cramping in my back, hips, and knees every night that would wake my”e while I slept. My husband complained of being tired constantly because of how uncomfortable he was as he slept. The walls of the rooms are also very thin. We could hear conversations as well as the television in the next room as is if it was all in ours. The only pro was that it’s right next to the beach so we could leave the hotel and walk out to the water.