PLAZA Premium Berlin Kurfürstendamm

I don't understand all the negative reviews about this hotel, as it is way better of many other hotels of its range. The room was perfect and very quiet, room service precise and well done, guys at the counter nice and helpful. The position is optimal for its value and price. The temperature in the room could be regulated without the need to open the window. There was no need to go to the reception to use the safety box and there was a range of toiletries in the room that you rarely find in other hotels.

I chose this hotel because I stayed with this chain in other cities and was mostly satisfied. However, this hotel is below standards on many fronts. It started with the parking. The hotel boasts a parking lot among its facilities. What they don't tell you is that it's just several spaces that border with a restaurant, and they are never available. However, maintaining those unusable spaces allows them to advertise a "parking lot." 2nd issue was the elevator. There are two tiny elevators that fit about 3 people each, but 1 of those was out of sevice, and nothing was done for at least the 4 days I stayed there. Imagine hundreds of guests in a hotel using one tiny elevator. Issue #3: weather outside reaches to mid 20s C° but the AC is not working and only the fan moves the air. It was really hard to rest in that room. Add to that claustrophobic bathrooms and this hotel really loses its value quickly. To be fair, the rooms were clean and the breakfast selection tasty and plentiful, but that was offset by a curt and abrupt lady at the reception desk. Overall, I definitely do not recommend this hotel and advise to stay away.

Terrific location! No parking place available! We've been ask to park 30 minutes walk away from hotel. Receptionist said and we could come with train... We travelled from Norway with car! We asked about parking and there were no need to book it! It said it is available on the place for extra price we agreed to pay.