Point Pleasant Resort
Charlotte Amalie · U.S. Virgin Islands · 6600 Estate Smith Bay
About Point Pleasant Resort — Luxury Boutique Hotel in Charlotte Amalie
Point Pleasant Resort is an exceptional 4-star hotel in Charlotte Amalie, U.S. Virgin Islands. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
The resort is very beautiful and has many nice rooms. The one thing to know is that the rooms are privately owned and the properties are managed by the resort. With this being said, make sure to look into which room you are booking as some are better taken care of than others as it is the private owners responsibility for the upkeep of the rooms (repairs, refurbishment, upgrades, etc.) not the resort itself. The resort manages the overall property as well as the cleaning of the rooms. The resort has 24/7 security and a great staff! They allowed us to check in a few hours early and made sure to help with finding the room and getting our luggage in. The bellman, Norman, is an awesome guy and was so welcoming! He recommended several spots to us, took us up to our room and even gave us a ride up to the door in his own vehicle(some of the roads are tight so he had us park our rental in the nearby parking area) and brought our luggage in for us! This place is a great price for everything that you get, especially compared to other nearby locations. Room service is on an as requested basis, and you just have to go to the main office for fresh towels and linens or call, and they will bring them to your room. The property has great views but is very vertical as it is on a hill (which is why you have such great views), which means there are a lot of steps if you want to walk down to the bar and grill or the small private beach and back if you have a hilltop villa. As long as you are in decent shape, you will be fine. Also, there are several parking areas so you can drive down to a lower parking area and have a much shorter walk. Overall, my wife and I could not be happier with the suite and the experience with the resort staff. As long as you research and choose a well maintained/upgraded room and are willing to do a little up and down walking(or driving), you will have an awesome experience!
My friend and I stayed here for 6 days and we loved it! They have 3 pools around the resort and 2 places to eat. It’s located in a bay/cove so the views were great. The hotel staff were so kind and friendly. Shoutout to Norman, who shuttled us from our room to the lobby multiple times, as the resort is hilly. He is a great man and it was a pleasure to meet him and get to know him. The staff delivered toiletries, towels, and sheets to the room as needed when you called and requested it. They even give you a list of taxi companies to call when you want to leave the resort and go to beaches/restaurants/shopping/etc. The taxis are cash only so definitely bring a lot of cash. Overall we would recommend this resort to a friend/family who wants to vacation to st Thomas. The resort was clean as well. They did not have a beach on the property, but a local beach called Coki beach is a 5-10min walk away. It was a great week staying at point pleasant resort, and will definitely miss it!!
My boyfriend and I stayed here for a week. Our experience was outstanding. The service here is top notch, from the front desk to the security team and shuttle drivers, but especially the staff at the two restaurants on the property. Our condo was clean and updated. I especially enjoyed some of the cats on the property, Ferdinand was the light of our trip. We will be back.