Port Palace
Monte-Carlo · Monaco · 7 Avenue Kennedy
About Port Palace — Luxury Boutique Hotel in Monte-Carlo
Port Palace is an exceptional 4-star hotel in Monte-Carlo, Monaco. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, golf, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
An unforgettable stay – excellent location, service, and comfort. First of all, the location of the hotel is incredible. It sits just across from a luxury marina, with only a small street in between, offering a breathtaking view. Parking was seamless—valet service was excellent. The staff downstairs were always ready to bring the car whenever we needed it, and no one ever made us feel expected to tip. The standard parking fee is €50, but your car is safe and always ready. Everyone from the valet to the front desk was extremely polite. They even upgraded our room for free, which was a wonderful surprise. Even though it was on the first floor, the suite was more beautiful than our home—absolutely stunning. We could see the yachts so closely from our window it felt like we could reach out and touch them. Cleanliness and kindness deserve another mention—it was spotless, and every staff member was incredibly courteous. Make sure to try the hotel’s restaurant (I’ll leave a separate review for that) and don’t miss the private access from the 6th floor that leads straight to the famous casino path—such a fun little detail
Great hotel! Perfect location, on the harbor but also close to the casino. Restaurant is really good with an incredible view of the yachts and the palace (get a harbor view room if you can). And the sevice was impeccable! Highly recommend!!
Review of Port Palace Hotel, Monaco I recently stayed at the Port Palace Hotel for the first time, and overall, it was a lovely experience—until the very end of our visit. The hotel itself is beautiful, with spacious, comfortable rooms. Housekeeping was prompt, efficient, and always friendly. The two gentlemen at the front desk were also great—especially the one working the night shift, who gave us excellent recommendations and was incredibly welcoming and kind. However, our check-out experience was unfortunately very disappointing. We had requested a late check-out and were granted an additional 30 minutes. We slightly exceeded that time, but we were never contacted or reminded by the hotel when the grace period ended. As a result, we were fined €100 for being 30 minutes late. We were very polite and paid the fine immediately. What truly soured our experience was the behavior of a blonde woman who identified herself as the hotel manager. She spoke to us with unnecessary hostility, raised her voice, and treated us with clear disrespect. When I calmly asked for her name so I could include it in a review, she refused to give it. This kind of conduct is deeply disappointing—especially from someone in a managerial position in the hospitality industry, where professionalism and respectful communication are essential. It’s unfortunate that such a positive stay ended on such a negative note. I had been planning to return to the Port Palace, but due to that encounter, I will not be staying here again. A beautiful hotel and mostly excellent staff—but one person’s behavior left a lasting negative impression It’s unfortunate, because this could have easily been a five-star experience