Porto Platanias Beach Resort & Spa

My family and I (2 kids under 10) stayed at Porto Platanias beach resort over Easter and it was fantastic! Highly recommend. All the staff were friendly, helpful, and accommodating. The food was delicious for any meal and snacks were great by the pool too for All inclusive. We have some food allergies in the family and they were accommodating and helpful to be sure we had all we needed. The Amination team (Martin, Teddy, and Stan) were incredible. They were always very friendly, funny, and willing to play games (darts, shuffleboard, bocca, table tennis, stretching) with us and the kids both during the day and in the evening. We all give them 110% rating. We would definitely come back just to have this great crew. Another shout out to George who was a great bartender with lots of tasty drinks, drink ideas, and was nice to chat with. Lastly we were able to pay extra for an Easter lunch. It was very delicious, a bit crazy when everyone got food so possibly under staffed but still a nice experience and great entertainment. Overall, it was a great vacation with nice day trips for everyone. The town has all you need in walking distance too.

Staff were super friendly and went above and beyond. Hotel was modern, big and had lots of pools. Rooms were clean and fresh. Restraunt for all inclusive was lovely! Views were also great looking onto beach while eating. Would definitely recommend. The only things to improve would be that by 9am all sunbeds was taken. I think staff should go around and remove towels from reserved beds. You could only use the pool bar to get all inclusive drinks. It would’ve been better if you could use the other bars part of all inclusive. Overall great stay and would definitely recommend!

Total disappointed - definitively not a 5*... maybe maximum 3*! A 5-star hotel should never present guests with walls in poor condition, peeling doors, broken tiles, or require maintenance work immediately after check-in. We fully paid for a 5-star service, but the comfort level experienced was closer to 3 stars. The location and the spa resort was great (but not free), but food and rooms details are not recommended. What disappointed us most was not only the condition of the room, but also the lack of a truly customer-oriented attitude from the management and reception team. If you are looking for a luxury 5* hotel to relax, Not recommended - RUN!