PortoBay Liberdade

This hotel was a perfect destination for a 4-day trip to Lisbon. The check in was quick and we got access to our rooms which were immediately very nice. One room had a Juliet balcony with city views and the other had a medium-sized balcony facing backwards. The pillows were slightly too soft for my preference but they had quite a wide selection to choose from. We booked with included breakfast and each day there was a wide, but different selection including food for people with all kinds of preferences. The staff in the dining area and are very friendly, and accommodated us in the bar when the main area was full. The Spa area is also very nice, the pool was mostly quiet and the Sauna was pleasant. The staff were also very helpful. The room provided slippers, gowns, and towels which you could take down. The location was also perfect, being on a side street made it so the area around the hotel was pretty quiet, making it not overwhelming, while also being a quick walk from any points of interest. The only downside was that we had difficulties casting to the TV with Airplay.

This hotel is a 4 star hotel rather than 5 for a number of reasons - Rooms are spacious, beds are comfortable but they feel tired with marks on the wooden floor. The decor feels quite dated. - Rooftop bar which is really nice closes at 6 which seems strange when you want to go in the evening for a drink you cannot order one. - Pool is okay but no changing rooms. Sauna and steam room ok but quite small. No jaccuzi (it is on the rooftop. - Gym is very poor basically just a room with very limited equipment - Bar staff very slow downstairs - took almost 20 minutes to get a tea. Staff however are friendly. This hotel lacks the sparkle to be a 5 star hotel and needs an upgrade across the board.

I recently stayed at a hotel that I would not recommend due to several disappointing factors. Firstly, the price of the room did not match its quality. The rooms were quite standard, lacking any special features or comfort. Additionally, the noise level was unbearable. I could hear everything happening in the neighborhood, making it nearly impossible to get a good sleep. When I asked for a room change, I had to wait over an hour for any response, which only added to my frustration. Overall, I would suggest looking elsewhere if you're seeking a peaceful and comfortable stay.