Premier — 4-Star Luxury Hotel in Cluj-Napoca, Romania
★★★★ 4-Star Luxury Hotel

Premier

Cluj-Napoca  ·  Romania  ·  Str. Donath Nr 100 Cluj Napoca Cluj 400293

4.1 837 guest reviews

About Premier — Luxury Boutique Hotel in Cluj-Napoca

Premier is an exceptional 4-star hotel in Cluj-Napoca, Romania. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, jacuzzi, and more with the personalised warmth that defines great boutique hospitality.

Guest Reviews 4.1 / 5

Catalin HR
★★★☆☆ Apr 2024

The hotel is quite old, furniture, enterence sistem, and light breakfast. The staff is friendly and doing their best, but unfortunately the age of the hotel is not helping them. During the night, a lot of power breaks, and all the time during the night, the TV was starting/restarting, disturbing the sleep.

Jaye Greulich
★☆☆☆☆ Jul 2023

One of the worst experiences in terms of what calls itself a 4 star hotel. The room quality is mediocre at best: there are stains on the wall, initials scratched into the table with what seems like a knife, the glasses were sticking to the table, the wardrobe had a hole in it, the electrical outlet seems like it will endanger your life (use with caution), the hairdryer was filthy to say the least, the bathtub had dust in it and the so called air-conditioning was yellow, perhaps from the 90s, with brown stains across the air pipes resembling excrements. Also there was an openly accesible construction site in the adjacent rooms, construction materials in the hallway and dirty shoes inside the rooms and bathrooms. The receptionist and the owner declined issuing a refund, offering a different room with the same mediocre-at-best quality, to which we've seen (big time waste). Unfortunately I am unable to tell how they have a 4 star rating, hopefully that will be re-evaluated soon and a more accurate rating would be issued in the near future.

Retch
★☆☆☆☆ Jul 2023

As I stepped inside the hallway at the 2nd floor I was greated by a constriction ledder, dirt and dust all over the floor. Rooms are unsanitary, the table has been carved into, the hair dryer is older than I am and the owner refused reimbursing the money back. The open construction sites have you believe the hotel is indeed a construction site itself. I am not entire sure how it got 4 stars, barely worth 2. Overall horrible experience, not worth the time nor money.