Premier Hotel
Baku · Azerbaijan · Shamsi Rahimov Street 28
About Premier Hotel — Luxury Boutique Hotel in Baku
Premier Hotel is an exceptional 4-star hotel in Baku, Azerbaijan. Guests enjoy a distinctive experience combining world-class facilities including concierge, parking, pet friendly, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
The hotel staff here is amazing! They are the definition of hospitality and they speak very good English. The hotel room was large and spacious, the beds were comfortable, and the bathroom was very clean. It is a little bit of a walk to get to the metro station, but from there it is easy to get where you want in the city. We would definitely stay there again!!
Doesn't meet the standards of a 4 star hotel as it says. The check-in was smooth. The room had basic amenities like TV, kettle, bath towels, fridge with drinks and chocolate bars etc. The buffet breakfast had limited options. I could hear the noise from other guests speaking at night from adjacent rooms and it was not a pleasant experience. The hotel is located in a housingncommunity location and there are no markets nearby to buy any supplies.
This has been, by far, the worst hotel I’ve stayed at in all my years of travel. If you don’t want to sleep at night, this is the place to book. People here won’t let you sleep well. The manager is terrible at handling complaints, as are the staff members. I complained on my first night because I couldn’t sleep due to the noise from the restaurant above me. The manager told me that the noise would minimize by 9:30 pm., and unfortunately, they couldn’t transfer me to another room because the 2nd to 4th floors are for staff members, and the 5th floor is for guests. However, around 1 am. to 2 am., there was still noise, with chairs and tables moving. What surprised me most was that neither the manager nor the staff ever apologized. Additionally, guests from other rooms had no sense of etiquette, constantly banging their doors loudly. I came here to enjoy my vacation, but sadly, I couldn’t get enough sleep at this so-called 4-star hotel. Just a piece of advice: if you’re planning to stay here, don’t.