Presidente InterContinental Cozumel Resort & Spa

I do not think there are enough amazing things to say about this hotel. It truly deserves its own post, but I will keep it short. Upon arrival, guests are greeted with lemon ginger shots and a cold towel to wipe away sweat and cool off. The staff—whether at the front desk, bell services, maintenance, or housekeeping—were exceptionally friendly. If you are from the United States, as I am, you may immediately notice just how friendly everyone is. If you know, you know. The facilities were outstanding. Our room was beautifully furnished, spotlessly clean, and restocked daily with towels and bottled water. Room service was excellent, and although we are not messy people, it was wonderful to return each day to a freshly cleaned room. The gym was exceptional. It was recently renovated, and most, if not all, of the equipment was high-quality Technogym brand. There were many machines, including a Smith machine for squats and other weight training exercises. The snorkeling and view from the hotel room were absolutely incredible. The environment was peaceful and quiet—perfect for anyone looking to unwind and relax. We ate at one of the hotel restaurants only once because we wanted to explore local dining. However, the two meals we did enjoy there—beef tacos on the second day and pizza on the last night—were delicious.

Love, love, LOVE this resort. Have been here three times within the last 3 years. Service is always great. We got married here in June. Azalea was incredibly easy to work with and had our full trust. Everything worked out perfectly. This place has earned a permanent place in my heart. Can’t wait to return again!!

Ohh, so much to say ! 1- Great Great location, 20 min from airport, no wasted time in long trips and traffic 2- Amazing lagoon for swimming, many places to change environments , beach sand, vs beach rocks, vs pool 3- super well equipped Gym ! For those who care - very good technogym equipment 4- service and stuff well involved and very supportive ! Its all about the details - and going tge extra mile ( for example - i hate getting coffee in plastic cups- next to the pool glass is not allowed, which is logical, there are kids jumping etc , yet they were more than happy not to pour the drink from a paper cup but to prepare another expresso ! That says Alot ! 5- good selection of restaurant food dishes , seafood, meat, vegetarian, i dislike the all inclusive systems in hotels and consider it unsustainable for the environment, so they have a choice ! Appreciated tat alot 6- Not Big ! And i will stress that one alot ! Usualy hotels in the area are massive , you need literally a car to drive to your room, this one felt much more curated, Cousy and accommodating, 7- rooms are great Specialy if you get the ones which are little more upgraded, 8- price wise i felt the rooms could be better ( of we talk about the more upgraded ones) 9- Dog friendly ! And thats super super Big + Whats is missing : -rooms could be fancier, having more cool elements inside ( at least the upgraded ones ) for that price you can definitely add small memorable things - Coffe ! Hospitality is moving to accommodate more unique experinces, it takes Nothing to have more specialized Barista ! - Balance the offer and experiences not only for Families but also for Solo travelers