Prima Luxury Rooms

We had a wonderful stay at Prima Luxury Rooms. The location is ideal just a short walk to Diocletian’s Palace, the Riva waterfront and plenty of cafes and restaurants. The room was very clean, with a comfortable bed and air conditioning (a must in summer!). The staff were friendly and helpful, offering great recommendations and easy check-in. The setup has limited on-site services, but everything was fine. The only downside was the noise from outside in the evenings, which could be a bit disruptive. Still, the location and quality make it a decent choice for exploring Split.

The room itself is nice and the location is great. However, the rooms are very noisy! I can hear every conversation, every text notification, movement, etc. Also, the reception has limited hours and I was not given the code to come in to leave my luggage before check in even though I said I would come earlier.

I had to cancel my trip due to personal reasons and I asked the property hosts for a refund, partial refund or even a credit to use in the future when I do rebook this trip, but they were not accommodating nor were they helpful and refused to offer me anything twice. I am disappointed in their level of service and will not rebook with them in the future. (FYI for everyone, if you do decide to stay with them, make sure you get a free cancellation option for a bit more money because they will not help you if you need to cancel.)