Pullman Rotorua

You can't miss the Pullman when you drive into town; it's a striking hotel with a great appearance. Its location is ideal, close to numerous restaurants, although the in-house dining is also quite enjoyable. We spent 4 nights there, and the spacious rooms were a real treat. The shower was enormous, and the bed was very comfortable. I loved every aspect of this hotel. A big highlight was the amazing staff—they were exceptional and added to the overall experience. I also left my RM Williams belt in the room and only realised it when I returned to Sydney. I reached out to the hotel, and they confirmed they had it and are sending it back to me. That kind of customer service and honesty is truly commendable. I highly recommend staying here!

We enjoyed our stay in Rotorua, we had some nice treats left in our room on arrival. Easy to arrange interconnection between rooms. Bathroom area open to room so not much privacy, but that’s typical in many modern hotels. Everything worked. Korean restaurant nice downstairs. Breakfast fine. Wish it had a spa/better massage selection. Overall a pleasant stay.

A very fresh and modern hotel located in the center of small city. Very clean and modern with friendly staff. rooms are spacious, but have not been designed very thoughtfully. I had a bit of issue finding place to hang my clothes which was a bit strange. The wardrobe size for family day is probably too small. there is only one restaurant on site, but the breakfast is delicious although variety is not super large. l had a half board meal plan and the 3 course dinner. Location of the hotel is very convenient with shops around and a bus stop right in the front. Also, there are many restaurants in the food Street just behind the hotel. Rotorua is a small place and everything is within a walking distance mainly. there is no pool in the hotel and also no outdoor sitting area, which is a bit of disappointment. The hotel offers on site bike rental, which is a big plus and it made it very convenient for me to explore the area. unfortunately, there is no business center on site although there are meeting rooms available, which is something I was not expecting for a hotel of this level .