Pullman Sochi Centre

Positive: I have stayed 5 nights for conference. Location is perfect. View of the room is spectacular. Room was clean, modern and well equipped. Staff was helpful, friendly. Negative: Variety of foods at breakfast. I waited too long for my omelette, french toast etc. orders at breakfast

Great hotel, especially for business minded individuals. Chic, modern "chillout" atmosphere, excellent amenities, professional staff. Rooms are clean and stylish. Seafront views are breathtaking, especially in panoramic suites. Price to comfort ratio much better than surrounding hotels. Keep in mind this isnt a family oriented hotel - and it shows. However, it is family friendly. I had a great time here with my wife and child, though it may have felt somewhat like we were on business trip together! Make sure to book a room with breakfast included.

What was great: - check-in & check-out - breakfast: kudos to the Chef. Selection and quality of food was just outstanding - private beach - sauna - autonomous electricity and water supply. There were couple of days when central electricity and water supply was interrupted due to some emergency. Still, we didn't notice any outages in the rooms. Kudos to the people who engineered all the systems! What was so-so: - Bathroom was tiny - Daily room cleaning was poor. Dust remained on most of surfaces; vacuum cleaning was not done daily. - Mattress on small couch was sagged. - Fitness equipment was not maintained for quite a while; was creaking and squeaking when used - Lighting in the 16 floor pool was flashing. Instead of changing the lamp, staff just switched it off. What was ugly: - Both curtains were hung on the same railing instead of two separate ones. It was hard to black-out the window for night. - The shower head nozzles mounted at the ceiling were clogged. The shower head is mounted so high, that I could not reach it to clean the nozzles. - Hamam had its own idea when to work and when not to. I could use it only 5 out of 12 days. Other time it just didn't have steam and heat. Overall, the hotel left the impression that once it was 5-star one, but isn't maintained properly for a couple of years, so resembles a reminder of past glory. I can hardly justify paying that much for such an outdated and poorly serviced hotel.