Punta Chame Club and Resort

This resort is a fabulous place to unwind and relax! The grounds are very clean and well kept, plus it is very secure behind a gated driveway. Parking is included, which isn’t always the case. We spent many days sitting by the incredible pool which was always the perfect temperature. The gym is well equipped for those days you want to move a little bit before hitting the pool. Onsite laundry is a big bonus. Our rental unit, D2, was very comfortable. The AC worked very well, which is important when it’s 35 degrees outside. The kitchen was decently stocked with necessary cookware, and the living area has comfortable couches and Netflix available on the TV. The wifi was a little intermittent, but I believe they were improving things as we were leaving. The bedroom could use a little more storage, but was otherwise comfortable. The location is a little bit removed from the nearest town, so a rental car is highly recommended unless you are willing to wait for the bus or a taxi. Overall, we highly recommend this resort!

Deborah and Wayne were exceptional hosts. We stayed seven weeks in their small gated complex in the country side of Coronado, with a great pool. Though a car can be useful, taxis and public transport are readily available and cheap. We highly recommend this resort Guy and Diane March 2023

I caution choosing this “resort”. Please educate yourself before buying into what you are being sold. Their rating is completely skewed. They advertise under two different names: Punta Chame Club and Resort, and Panama Exclusive Couples Club. The former site is still under construction yet linked for public viewing. Described on the Punta Chame Club and Resort website as “A luxury boutique hotel offering a tranquil escape with spectacular pool”. I saw no luxury and wouldn’t consider this a boutique hotel in any fashion. The pool is great. It is tranquil as far as being at least a 10–20-minute drive to amenities, restaurants or a beach. Some quote the rooms as being “…very clean…”. This was not what I found. Another says they received “…exceptional customer service…” I was a friend, and you will see my experience was that there was almost no customer service whatsoever. I experienced rudeness. I felt misled and mistreated by the management, my 'friends', Wayne and Deb. Context is important, so a little background. They were aware I had just healed from a car accident and breast cancer. That I needed relaxation and continued recuperation. In addition, having not worked in a few years (due to illness), they knew I was on strict budget. I was a woman traveling alone. I am a seasoned traveler. I have dealt with extreme elements, bugs, language barriers etc. I asked a multitude of questions prior to booking. Main concerns including reliable Wi-Fi (for work and social connectivity), AC due to extreme heat and my physical needs (cancer medications/menopause etc.) and bugs. The men who work on the property were wonderful. They tried tirelessly to help, were kind and responsible. The pool is lovely, the property secluded. This is what I experienced. Deb swore me to secrecy about what I was paying for my unit: insinuating I was being given an amazing deal. After discussing with people in the area, and doing some research, it became clear I was being taken advantage of for what I given, the location and time of year (September). They charged me $900 USD for the month. Laundry costing extra. I arrived to a dark (if you open the curtains you are exposed to the main road), dirty, spider infested unit. I was bitten nightly, so I asked about cleaning and dealing with the infestation. I was told by Wayne that I could either clean it myself or pay someone to do so. I killed about thirty spiders over a week, cleaned the unit myself (including the crockery and cutlery)...with no hot water available in this unit's kitchen. Hot water is not a given in Panama, however, when I moved to a different unit, I had hot water. Eventually, Deb offered me their ‘best’ unit at no extra charge. It was larger, and better appointed; however, it too was dirty (pics included where possible). Squished bug remnants on the walls, another dirty kitchen requiring a full cleaning by me (at least there was hot water). The shower rod that came down on my head (since it isn’t properly affixed to the walls), there was a missing glass tile, allowing hot air to pour in and I was still being eaten by bugs though I didn’t see many. There were cockroaches in both units. I packed up for a third time in 10 days, so I could have my new space fumigated. In both units I did all I could to combat the ‘bug situation’. I slept fully clothed, doused with bug spray and peppermint oil, (spiders don’t like it), tried mosquito coils etc., and I would still be bitten nightly. I kept all my clothing in bags and suitcases to avoid contamination. I could not unpack and relax. I have been in my new location for a month and haven’t been bitten once or seen one bug inside my unit. This place has NO RELIABLE Wi-Fi or POWER: I dealt with DAILY issues of one or both. There is a great gym; however, Wayne won't allow AC unless he is there! I literally ran away from this property after 16 days. I requested a partial refund & was told by Wayne we were no longer friends. No refund whatsoever. They took $900 USD for my 16 days of hell! So much more, but I am out of characters...