Punta Molino Beach Resort and Thermal Spa

This hotel is wonderful. The staff are professional, but warm and friendly and will help with anything. The hotel room was very comfortable as was the enormous bed and whilst it was very hot outside, the air conditioning ensured that our room was never too hot. Our balcony was delightful overlooking the sea and we spent time enjoying watching the many yachts and motor launches arriving and departing. The private beach is well supervised and catering is excellent as it is in the pool (thermal and cool water pools). There is also an indoor thermal pool but it was not necessary to use this. The food was outstanding from the breakfast through to the dinner with so much to choose from and the wine list was also excellent. Such a super place to stay - we will return very soon.

A really lovely relaxed atmosphere with all the staff being very professional, friendly and helpful. Attention to detail was exemplary with a turn down service in the evening, fresh towels at least once per day and a delicious buffet breakfast. The lifeguards give fresh beach/pool towels when required and move sun umbrellas for you. Any problems or queries are quickly resolved (our malfunctioning toilet cistern was mended within the hour). The pools and beach are well cared for and the town is within an easy 15 minute stroll for the castle, port, shops, bars and restaurants. We would definitely recommend this charming hotel and resort on the beautiful Island of Ischia

This was our second time visiting the resort and I must say, we were really disappointed. The hotel seemed dated, with lots of deferred maintenance all over the place. The main swimming pool had algae in multiple places, which was disgusting. The pool had missing tiles, paint, peeling, and plaster breaking off into the pool. Our suite to the naked eye was very nice. But the reality was, it had multiple issues. The air-conditioning in the location was terrible. The spa bathtub didn’t work. The lock to the bathroom was faulty, the shower drained slowly. There is also no explanation of how to use the shower. We spoke to the manager, Antonio, who was great and definitely present. He immediately moved us to another room, which only had the air conditioning issue. We felt he should have been more accommodating to refunding us some money for the issues with our room, but instead we got a dinner for two. As retuning guests paying a lot of money , I felt it wasn’t suffice. Tonia, a waitress, was amazing. She was really accommodating and seemed to really care about making us happy. We discovered on our trip that the hotel had recently sold and was changing ownership in October. Let me tell you, that’s how it feels. I don’t think the current owners are putting any time or energy into the current property and have one foot out the door. For the price, I wished we would have stayed at another resort. This will be our last time staying at Punta Molino. It is no longer a 5 star resort.