Punta Tragara

We recently stayed at this hotel with expectations that were not met . Room was nothing like the photo , our view was mostly tree tops with a tiny balcony that was dirty and full of mosquitoes. Our room was also right next to the observation area where dozens of tourists came and were loud into the late hours . Thus sitting outside or keeping a door open was unpleasant. Reaching concierge to make arrangements to enhance our stay took 10’days to finalize and 2 calls to Italy to see if my emails were received. Stressful to say the least. I was told beach was walking distance … however come to find out it’s by reservation Only and they were booked daily, so if you plan on swimming your in the wrong place ! Staff has preferential treatment, in other words if you don’t look wealthy your not important. The walk to town is 20 minutes not 10 minutes . Food was old … and not edible from room service . Couldn’t wait to leave ! Waste of money

Had a great stay at Punta Tragara, the hotel is an iconic property on Capri, just hanging at the top of the cliff overlooking the Faraglioni and the marina piccola bay. It is a little walk from the piazzetta, however once you're settled in, the walk is part of the experience, the via tragara is caprese charm on its own. The whole team was lovely, from the lady running breakfast, to the servers at Le Monzu, a special thanks to Antonio at front desk who gave very special recommendations. The website is transparent about the views one can expect on each category and you will need to book a special suite for a guaranteed view on the Faraglioni, my room still had a lovely sea view, between the faraglioni and the marina piccola bay, the only negative was it lacked a little privacy as tourists in the belvedere were quite close, and it also lacked some soundproofing with the floor above.

Our experience was very disappointing. The housekeeping was unacceptable the room was dusty with visible clumps of hair, and the towels provided were dirty. There were no floor mats either, which made things worse. We were shocked to find that our room had stairs inside, which had not been mentioned at the time of booking, a very important detail that should be disclosed in advance. Despite informing the hotel that our daughter would be joining us, they made no preparations for an extra bed. Service overall was poor. On the day we were leaving, the staff promised to send us an early breakfast, which never arrived. They also arranged a car to take us to the boat, but it never showed up. No one gave us clear instructions on which boat to take, thankfully, a kind taxi driver stepped in to help us out. We had high hopes for our stay, but this hotel unfortunately made our experience stressful and uncomfortable. Would not recommend. Highly recommend Caesar Augustus Hotel though!