Quality Hotel Grand Falun
Falun · Sweden · Trotzgatan 9-11
About Quality Hotel Grand Falun — Luxury Boutique Hotel in Falun
Quality Hotel Grand Falun is an exceptional 4-star hotel in Falun, Sweden. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
The hotel has a bit of an old feel, and unfortunately, my room was quite cold as they don’t seem to heat it properly—I was freezing! Apart from that, the service was nice, the breakfast was great with a good variety, and the gym was well-equipped. If they could improve the heating, it would be a much better experience.
Convenient location but expect to pay for parking as the hotel doesn’t have its own parking. The girl at the reception, the ladies at the breakfast and the cleaning team super attentive and polite. But the hotel is worn out and needs a lot of maintenance and deep cleaning especially the room we stayed in. Bathroom felt not clean, mould and rusty appliances and a bad smell coming from the toilet. There is a play room for children but again, need more care/cleaning. Good point: The breakfast space is fantastic and plenty of food choices.
Inspect the room before you sleep in it! I got a room infested with bedbugs! (Room 287!) I had to throw my luggage away and seal all my clothes in bags. Overall, the cleanliness was very poor. I was told that management would contact me about this, but I’ve never heard from them since — no apology, no email, no compensation of any kind. Be careful!