Quality Hotel Manaus

Great hotel. Service was excellent. Breakfast was wonderful with many options— from hot to cold, fruit, breads, multiple hot dishes, including Pão de queijo and plantains. Rooms are very nice. Breakfast is until 10 AM check out at noon! EXCELLENT WiFi which I had not seen in a month in South America so thrilled about that. Very happy with my stay.

A good location just outside of the city (15 minutes) and a 20 minute drive from the main dock for trips to the Amazon. It is near to a large shopping centre and within walking distance of a few restaurants and a supermarket. The hotel itself is pretty and the rooms are neat and clean enough. They have sufficient facilities, a comfortable bed and were generally quiet. The gym was well-equipped, cool and clean and perfect for a "spruce-up" workout. The best feature was the reception staff who were positive, friendly and very approachable. There was also a small table with free flavoured water and coffee (no milk). However, there are insufficient water top-up points (important for holiday go-ers) and our room had ants in the bathroom (on the 17th floor) despite all windows being kept shut. I would note that there is no "pool bar" - there is an area where a pool bar could be but it is not staffed and was empty of drinks. On two occasions we waited 10-15 minutes for someone to man the internal bar for a drink but no-one turned up. It also took 3 members of staff for coffee and milk to be topped up one morning at breakfast. Overall, it is a great hotel and I would recommend staying here for the cool, comfortable rooms and good location with friendly and kind reception staff. But if you want somewhere with facilities to relax at the hotel with a drink, we went to the hotel down the road.

During our trip to Brazil and comparing this hotel to other 4-star hotels, this one had the noisiest rooms. So much street noise came through the window, closed or open, didn't make any difference. Bed sheets and towels were almost worn out. No complementary drinking water which seems typical in Brazil. Talking to some other tourists, they said it should be compared within the Manaus City, so maybe not that bad for the city.